Chapter 04 · Service
Beyond delivery.
An end-to-end partner.
We combine logistics, regulatory compliance and commercial intelligence into a single integrated service, built around the operational reality of each customer.
i. What we do
BENELUX distribution
Dedicated routes across Belgium, the Netherlands and Luxembourg with 24–48 hour delivery.
Warehousing & stock
In-house warehouse with temperature control and palletized capacity.
Compliance & excise
Complete management of tax paperwork, tobacco and alcohol excise duties.
Account manager
Personalised service with a single point of contact for every customer.
Sell-out insights
Rotation analysis and assortment recommendations to maximise margin.
Automatic replenishment
Recurring replenishment programs tailored to each store's sales profile.
ii. How we work
Simple process.
Consistent result.
- 01
Assessment
We evaluate the profile of the point of sale and the ideal product mix.
- 02
Commercial proposal
We send the catalogue, payment terms and delivery plan.
- 03
Onboarding
We configure the account, EDI when applicable and the first shipment.
- 04
Recurring operation
Scheduled replenishment and continuous account management.